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Help Center

Withdraw from your wallet

You can manage your wallet and your funds directly from your account at any time. In order to withdraw an amount from your wallet, you will be required to follow the below steps:

  1. Open the wallet page on the website or the mobile app
  2. Choose ‘Withdraw’ and enter the amount you would like to withdraw from your Beban wallet
  3. You will then be prompted to a confirmation page, where you can confirm your withdrawal
  4. An OTP will be sent to your registered mobile number to ensure your identity and the withdrawal action, enter the OTP and choose ‘Validate’
  5. After that, you should see a success message
  6. Once an admin has approved your withdrawal request, the funds will be released to your registered bank account details and will receive your funds within 3 working days